This is the period when top website ecommerce hosting shopping cart providers report an increase in sign-ups as well.
So what do you need to do to get prepare for the virtual holiday crowd?..
Before we go further into store preparations, here are a few more attractive notes about holiday shopping:
* Men outspend women by as much as 15% during holiday shopping
* Rural shoppers are more likely to visit online stores than urban shoppers
* Consumers search for characteristics rather than prices
Do keep those points in mind as we go on to store preparations.
Product & Packaging
It seems lifeless, but it’s really true: consumers usually look for gifts this time of the year. Now, you can’t modify your products but you can alter the way you package and market them to suit customer needs. Watches, digital cameras and portable MP3 players make excellent gifts and are usually hot items for the holiday season.
What if, for example, you own an online shoe store? It gets a bit tough because shoes don’t actually come across as natural gifts, and various brands measure sizes differently, making shopping for shoes for someone else a bit of an art. So how about selling special holiday gift certificates, complete with holiday packaging? Make sure the designs for men and women are distinct but equally appealing.
Of course, most shoe stores do allow exchanges for different sizes. In such cases, you can still work on making the packaging as captivating as possible so that you are able to market your products as bona fide holiday gifts.
SEO & Marketing
Once you have an idea of what the market wants with regard to your products, you need to make certain your site is fully optimized with all the needed keywords (What does this mean? We’re not going to go into this here, but check out our other posts about keyword research and usage for more information). Consequently, you should go all-out with your marketing campaign to take full gain of this once-a-year buying phenomenon (well, of course there are other holiday periods throughout the year, but the year-end holidays are still when most shopping is done).
Ensure that you make full use of the tools your hosted shopping cart has to offer such as newsletter broadcasting, a basic piece of shopping cart technology. Many top website ecommerce hosting shopping cart providers offer this feature for free. Start the ball rolling with your existing customers by enticing them with recommend-a-friend deals, invitation-only discounts, early bird promotions and tie-ins.
And just because the holidays are over does not mean the shopping season is over. The only thing shoppers love more than holiday sales is post-holiday sales. According to statistics, over 60% of shoppers make purchases during this period. So make sure you are ready for that. As matter of fact, if you were a bit late with your holiday prep, you can still make up for it by well equipped your store for post-holiday sales.
Reminder
With all the excitement (and maybe even panic while you ruminate over the points presented above) in the air, its easy to miss out on one very essential factor – the inventory level. Make sure that the items you are heavily promoting are sufficiently stocked. If you are using the services of a drop shipper, ensure you have enough stock during this holiday season. You must give this special attention because your drop shipper might be shipping the same products for other merchants as well. Not being able to deliver what your customers have ordered before the holidays will cost you customers and any hope of future sales, so ensure that you have enough inventory.
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